Helpdesk
The IT Support of the IT Services is the central point of contact for all students and employees of the university regarding IT services at JMU.
If you have questions about IT services, need to report problems or simply want to get information, IT Support is your first point of contact.
In many cases, IT Support can answer your query directly. We forward specialist questions and problems directly to the responsible department in IT Services. Contact us by email, phone or WhatsApp. For on-site advice, you are welcome to visit IT Support in person.
Where to find us
- At Campus Hubland South
- IT Services Building Z8, in the annex Room: -2.303
- Site plan
We are your contact for questions about
- JMU-Account / User account - Your access to JMU IT services
- Password - your password for more data protection
- E-mail - your mailbox in the Outlook/Exchange system
- WLAN - wireless internet access
- VPN - External access to the university network
- IT courses - further education through training and
- many other topics such as StudiSoft, Office365, IT manuals, poster printing, equipment rental, and and and ...
